Resume

Kellie Byers                                                                                   

Career Summary

Goal-driven customer focused account manager demonstrating consistent achievement of sales objectives in highly competitive markets. Strong team building skills; proven ability to influence performance improvement. Proficient in all sales cycle phases, from lead generation and presentations to negotiation, closing and follow-up. Able to resolve customer problems quickly to build goodwill and increase repeat/ referral business. 

Professional Experience

Account Manager- Grainger Las Vegas, NV                                                         2007-Present

Responsibilities: Maximize sales for designated account package by growing sales within existing accounts, identifying and developing new accounts. Proactively develop customer relationships by demonstrating efforts to understand and uncover the customer’s needs. Positioning Grainger’s Value Proposition and matches it against customer’s needs to provide solutions and grow profitable sales. Effectively organize a course of action to accomplish sales goals by identifying and classifying both existing & potential account opportunities. Develop and implement account penetration plans and strategies to include regular account business reviews for key customers to maximize sales at existing accounts. Identify individuals who can initiate an order or influence a buying decision. Developing and maintaining relationships with C-Level decision makers. Establishing and maintaining vendor relationships.  Processed RFQ’s on a weekly basis.  Negotiating pricing on a daily basis with purchasers and C-Level decision makers.

Accomplishments:

·          2010 H2 YTD 115% to goal

·          2009 Annual Achiever

·          2009 YTD 125% to goal

·          2008 YTD 107% to goal

·          2007 YTD 113% to goal

·          Quarter 3 2007 126% to goal (Highest on Team)

·          Excellence Award Month of August 2007 134% to goal

·          Excellence Award September 2007 116% to goal

·          Excellence Award October 2007 110% to goal

·          Excellence Award November 2007 117% to goal

·          Top 25% In The Region Quarter 4 2007 108% to goal

Account Executive- Aramark, Atlanta, GA                                                                       2004-2007

Responsibilities: Conducting Customer Needs Analysis on a daily basis with C-level decision makers. Reviewing company’s budgets and trying to implement a program based on their budget. Responsible for increasing the market share percentage through cold calling and prospecting.  Negotiated contracts/ pricing agreements with purchasers. Develop and implementing custom packages for potential customers to increase revenues.  Develop and Implementing new products and current products to increases sales. Initiating and executing new marketing campaigns for customer. Maintaining a company standard sales average.  Executed a sales plan by prospecting new business, gathering information about customer needs, presenting ARAMARK solutions and closing the sale. Develop and managing a territory with over 2,000 prospects. Organizing a plan to make sure my Top 50 customers were reached every quarter.

Accomplishments

·          TWOAWEEKVILLE (1 sale per week)

·          Sold 4 accounts in one week

·          Averaged over 1 sale per week

·          Sales Mentor

·          Average $110 per week (company  expectation $100) 2006

·          Average $100 per week (company expectation $100) 2005

Sales Training

Miller-Heiman- Strategic Selling- 03/2006

Carew International Dimension of Professional Selling- 06/2007

Athletic Achievements

IUPUI All Team Mid-Continent freshman year (College Basketball)

IUPUI Emily Kelly Memorial Scholarship Award (College Basketball)

Education

Bachelor of Science (BS) Business Management 2004

Hampton University

IUPUI-1999-2000

Computer Skills

Microsoft Office, Word, Excel, Access and PowerPoint